- Exam Code: 6002.1
- Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
- Certification Provider: Avaya
- Corresponding Certification:Avaya Aura
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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Configuration & Administration | 30% | - Trunk groups, signaling, and call routing - SAT commands and system parameters - IP endpoints, DCP, and SIP devices - Media gateways and circuit packs |
| Topic 2: Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - Survivable remote and duplex configurations - Server platforms and templates - System Platform and WebLM licensing - Software installation and upgrade procedures |
| Topic 3: CM Messaging Integration & Configuration | 20% | - Voice mail features and call coverage - CM Messaging server installation - Mailbox and user provisioning - Integration with Communication Manager |
| Topic 4: Maintenance, Monitoring & Troubleshooting | 10% | - Alarm monitoring and logging - Backup and restore procedures - Gateway and endpoint troubleshooting - Common fault isolation and resolution |
| Topic 5: Features, Protocols & Interoperability | 15% | - SIP, H.323, and DCP protocols - Encryption and security settings - Shuffling, hairpinning, and media management - Integration with Session Manager and third-party systems |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Which two statements describe the new procedures that a customer can use to directly and permanently turn ON or OFF licensed features in CM 6.0? (Choose two)
- A. Customers can PDLS directly to turn futures ON or OFF and then download and install a new license file with the updated features.
- B. Customers can turn features ON or OFF using the change system parameters customer-options command on the system access terminal (SAT).
- C. Customers can turn features ON or OFF using the system management interface features administration page.
- D. Customers can turn features ON or OFF using the WebLM server and the system platform management Console
Correct Answer: A,D 🗳️
Which three servers can be upgraded to communication manager Release 6.0? (Choose three)
- A. S8800
- B. S8510
- C. S8300D
- D. S8300C
Correct Answer: A,B,C 🗳️
A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are connected as expected. There is not display on the phone. While at the SAT, the technician has the user repeat the call to extension 2222
Which command identifies the reason this phone call is behaving in the expected way?
- A. Status station 1111
- B. Display station 3333
- C. List trace station 3333
- D. List trace station 1111
Correct Answer: D 🗳️
A customer needs to set up SIP integration on Communication Manager Messaging Application 6.0
What are three pieces of information that are needed to meet this requirement? (Choose three)
- A. Hunt Group number
- B. Transport Method
- C. Signaling group number
- D. Extension length
- E. SIP domain
Correct Answer: B,D,E 🗳️
Which Avaya G450 Module provides 8 DCP ports?
- A. TN2224
- B. MM7202
- C. MM712
- D. MM711
Correct Answer: C 🗳️
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