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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

A) CCR
B) one-X Portal
C) Contact Store
D) Voicemail Pro
E) IIS

2. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The phone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A) The phone display message cannot be changed. The prompt is recordable by user by phone but cannot use a .wav file.
B) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone or you can use a .wav file.
C) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone but cannot use a .wav file.
D) The phone display message cannot be changed. The prompt is recordable by user by phone or you can use a .wav file.
E) The phone display message cannot be changed. The prompt is not recordable by user.

3. What is happening when an IP412 control unit system status light is solid red?

A) The Local Area Network is not connected.
B) The .bin files are not loaded in the control unit.
C) The IP Office Professional license is not installed or is not valid.
D) The Voice Compression Module is not installed.

4. Which three components must be installed on the IP Office Customer Call Reporter server hosting the IIS application? (Choose three.)

A) IPOCCR Management Service
B) IPOCCR Data Analyzer Service
C) IPOCCR Database component
D) IPOCCR Real Time Calculation Service
E) IPOCCR Physical Wallboard Service

5. A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)

A) Call Status Application
B) Web session to the IP Office address
C) System Status Application
D) Telnet session to the IP Office
E) SSH session to the IP Office address

Solutions: