Certification Paths’ Overview

78200X Avaya IP Office Platform Configuration and Maintenance Exam is a must if you plan to earn the following two certifications: ACSS - Avaya IP Office Platform and ACSS - Avaya IP Office Contact Center. The first one refers to the candidate's ability to diagnose, isolate, and endorse the Avaya IP Office Platform within the Avaya Midmarket Team Engagement Solution at an intermediate to an advanced stage. Consequently, the second mentioned certificate verifies that the candidate has demonstrated proficiency in diagnosing, isolating, and supporting the Avaya IP Office Contact Center as part of the Avaya Midmarket Team Engagement Solution. Note that the associated training for this exam is only available for Avaya Partners, Customers, and Associates.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22213

Who should take the 78200X exam

The Avaya IP Office Platform Configuration and Maintenance 78200X Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as Avaya IP Office Platform Configuration and Maintenances. There is no such prerequisite but still, the candidate should have some experience or knowledge

• AIPS-4000 IP Office™ Platform credential
• Intermediate knowledge of Session Internet Protocol (SIP)
• Intermediate knowledge of Voice over IP (VOIP) technology.

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