- Exam Code: HMJ-1214
- Exam Name: Job Management Partner 1 Certified Professional Desktop Management (V12)
- Certification Provider: Hitachi
- Corresponding Certification:Hitachi Other Certification
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Hitachi HMJ-1214 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Problem Resolution | 10% | - Common error identification and resolution - Log collection and diagnostic procedures - Support and escalation process |
| Topic 2: Installation and Setup | 25% | - Initial configuration and environment setup - Network settings and communication verification - Server and agent installation procedures |
| Topic 3: Desktop Environment Management | 30% | - Agent deployment and inventory collection - Operating system and application management - Software distribution and update management - Policy setting and compliance control |
| Topic 4: Operation, Monitoring and Maintenance | 20% | - Performance tuning and optimization - Monitoring status and event log analysis - Backup, restore and database maintenance |
| Topic 5: JP1/Desktop Management Overview | 15% | - Architecture and components - Feature comparison and use cases - System requirements and supported environments |
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