- Exam Code: AP-220
- Exam Name: Order Management Developer Accredited Professional
- Certification Provider: Salesforce
- Corresponding Certification:Salesforce Accredited Professional
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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Reference Implementations & Frameworks | 10% | - Order Management frameworks (import frameworks, CRM sync) - Cross-cloud customer record resolution |
| Omnichannel Inventory | 13% | - Headless API integration with Order Management - OCI positioning and configuration |
| Platform Development | 23% | - Apex-based integrations (Invoices, Payment Tokens) - Apex Actions for Flow and LWC - Testing strategy and performance considerations |
| Platform Integration | 13% | - Integration with B2C/B2B Commerce - Omnichannel Inventory activation and configuration - Platform events, triggers, and push notifications |
| Order Management Domain Knowledge | 17% | - Integration timing and architecture alignment - System landscape mapping and integration prioritization - Business value-based integration decisions |
| Data Management | 17% | - Data model and object relationships (Order, Order Summary, etc.) - Data import/export (Data Loader, CLI, Apex scripts) - Composite and Composite Graph APIs - Historical data loads and transformation |
| Advanced Use Cases | 7% | - Remorse periods and advanced order flows - Fraud detection and business rule customization - Bulk order processing and remediation scenarios |
Salesforce Order Management Developer Accredited Professional Sample Questions:
1. A customer wants to activate Omnichannel Inventory (OCI) for their Salesforce Order Management system.
What is the first step?
A) Configure inventory locations in the OCI setup menu.
B) Automate inventory updates using Apex Triggers.
C) Migrate historical inventory data to OCI.
D) Replace existing inventory systems with Salesforce.
2. A customer needs to implement a solution for handling bulk refunds.
What approach should be used?
A) Custom Apex Jobs with batch processing
B) Real-time updates using REST APIs
C) Static templates for refund approvals
D) Manual data uploads via Data Loader
3. When mapping the system landscape for Salesforce Order Management, what is the first step?
A) Migrate all legacy systems into Salesforce.
B) Automate all workflows to reduce complexity.
C) Limit the scope to integrations providing real-time data.
D) Identify and document existing and proposed integrations.
4. What is the role of the Composite Graph API in Salesforce Order Management?
A) To compress API responses for efficient processing
B) To automate batch data imports
C) To fetch a hierarchy of related objects in a single call
D) To validate real-time data synchronization
5. What is the primary goal of integrating Salesforce Order Management with B2C Commerce?
A) To replace legacy inventory systems entirely
B) To automate campaign approvals and discounts
C) To simplify manual workflows for order updates
D) To enable real-time inventory synchronization and order processing
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: D |
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