- Exam Code: AP-220
- Exam Name: Order Management Developer Accredited Professional
- Certification Provider: Salesforce
- Corresponding Certification:Salesforce Accredited Professional
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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Advanced Use Cases | 7% | - Remorse periods and advanced order flows - Fraud detection and business rule customization - Bulk order processing and remediation scenarios |
| Platform Development | 23% | - Apex-based integrations (Invoices, Payment Tokens) - Apex Actions for Flow and LWC - Testing strategy and performance considerations |
| Data Reference Implementations & Frameworks | 10% | - Order Management frameworks (import frameworks, CRM sync) - Cross-cloud customer record resolution |
| Order Management Domain Knowledge | 17% | - Integration timing and architecture alignment - System landscape mapping and integration prioritization - Business value-based integration decisions |
| Data Management | 17% | - Data model and object relationships (Order, Order Summary, etc.) - Data import/export (Data Loader, CLI, Apex scripts) - Composite and Composite Graph APIs - Historical data loads and transformation |
| Omnichannel Inventory | 13% | - Headless API integration with Order Management - OCI positioning and configuration |
| Platform Integration | 13% | - Integration with B2C/B2B Commerce - Omnichannel Inventory activation and configuration - Platform events, triggers, and push notifications |
Salesforce Order Management Developer Accredited Professional Sample Questions:
A customer wants to activate Omnichannel Inventory (OCI) for their Salesforce Order Management system.
What is the first step?
- A. Configure inventory locations in the OCI setup menu.
- B. Automate inventory updates using Apex Triggers.
- C. Migrate historical inventory data to OCI.
- D. Replace existing inventory systems with Salesforce.
Correct Answer: A 🗳️
A customer needs to implement a solution for handling bulk refunds.
What approach should be used?
- A. Custom Apex Jobs with batch processing
- B. Real-time updates using REST APIs
- C. Static templates for refund approvals
- D. Manual data uploads via Data Loader
Correct Answer: A 🗳️
When mapping the system landscape for Salesforce Order Management, what is the first step?
- A. Migrate all legacy systems into Salesforce.
- B. Automate all workflows to reduce complexity.
- C. Limit the scope to integrations providing real-time data.
- D. Identify and document existing and proposed integrations.
Correct Answer: D 🗳️
What is the role of the Composite Graph API in Salesforce Order Management?
- A. To compress API responses for efficient processing
- B. To automate batch data imports
- C. To fetch a hierarchy of related objects in a single call
- D. To validate real-time data synchronization
Correct Answer: C 🗳️
What is the primary goal of integrating Salesforce Order Management with B2C Commerce?
- A. To replace legacy inventory systems entirely
- B. To automate campaign approvals and discounts
- C. To simplify manual workflows for order updates
- D. To enable real-time inventory synchronization and order processing
Correct Answer: D 🗳️
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