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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

Question 1

Cloud Kicks (CX) has spent several months working to align the entire company around a vision based on inclusivity in the digital age. Because this project will span several years, the design team is concerned the vision will eventually be lost.
What should CK do to maintain the vision and create transformative change?

A. Realize the vision must be driven by business goals.
B. Continuously align business goals to the vision.
C. Align the vision to current industry trends.

Question 2

project team at Cloud Kicks framed this design challenge: "How might we help our customers amidst supply chain interruptions?
What information is missing that belongs in all well-written challenge statements?

A. The desired outcome
B. The hypothesis for the solution
C. The persona being designed for

Question 3

Poll results reveal consumers would like to be future-ready through more inclusive products and experiences.
What should the strategy designer intentionally do to drive this outcome7

A. Set customer acquisition targets for diverse audiences.
B. Increase the design timeline.
C. Design with exclusion experts.

Question 4

Cloud Kicks feels confident about its vision for a new loyalty program and has received approval from leadership to begin development.
What is needed from the strategy designer to inform a roadmap from MVP to mature offering?

A. Phases of feature development
B. Effort sizing and user story points
C. Instrumentation and POC prototypes

Question 5

A consumer healthcare startup wants to collect data on patients' symptoms over time, and plans to research how to monetize this data.
How should a strategy designer counsel leadership in consideration of ethical implications for both the company and its patients?

A. Research similar healthcare organizations about how they are monetizing patient data
B. Perform user research with patients to understand their level of comfort of data being shared for
C. Facilitate a Consequence Scanning workshop before proceeding with any further investment.

Solutions: