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WGU Operations Management (C215, VDC2) Sample Questions:

1. Which element is part of a financial plan?

A) SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis
B) Compensation planning
C) Budget projections
D) Product pricing

2. Which continuous improvement method does Cpk measure?

A) How close one is to a target and how consistent one is with the average performance
B) Parts per million on the capability index
C) The most common measurement process
D) What a process is capable of and how long it will take to conclude

3. What is the common theme in total quality management (TQM) across all functions in an organization?

A) To ensure profit from product changes
B) To satisfy customer needs
C) To enhance management software
D) To reward people rather than teams

4. What is the name of the model that has been created to examine the four different supply chain perspectives of reliability, flexibility, expenses, and assets/utilization?

A) RFEAU (Reliability Flexibility Expenses and Asset Utilization)
B) SCAM (Supply Chain Accreditation Model)
C) SCM (Supply Chain Metrics)
D) SCOR (Supply Chain Operations Reference)

5. What is one advantage of a periodic review system?

A) All items are reviewed during the same time interval.
B) Items are handled individually.
C) Inventory balances are updated after every transaction.
D) Less inventory is needed to protect against stockouts.

Solutions: