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Salesforce Certified Omnistudio Consultant Sample Questions:

1. A business requires a solution to generate an event {platform event) using account information. All the event information is related to the customer and is stored in Salesforce.
Using an Integration Procedure, which two actions are necessary to design this solution?
Choose 2 answers

A) Response
B) HTTP
C) DataRaptor Post
D) DataRaptor Extract

2. A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 m actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action. However, when reviewing the existing design, V consultant notices that the FlexCard is overloaded with actions.
What FlexCard design solution should the consultant recommend?

A) Add a flyout to the existing FlexCard
B) Create a new contact FlexCard for the new actions
C) Use a block element to add these new actions
D) Add a menue element and include all the actions

3. Which element retrieves data from a Salesforce picklist in an org?

A) DataRaptor Extract Action
B) Calculation Action
C) Lookup
D) Select
E) Mark this item for later review.

4. When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.
What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?

A) DataRaptor Load
B) DataRaptor Extract
C) DataRaptor Turbo
D) DataRaptor Transform

5. A Consultant is working on a project that involves using OmniStudio tools to design solutions that meet customer business requirements. The solutions need to be maintainable, scalable, and contribute to long-term customer success. Which OmniStudio tool should the Consultant use to display data and launch actions?

A) Integration Procedures
B) FlexCards
C) OmniScripts
D) DataRaptors

Solutions: