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NEW QUESTION 28
You select a segment as a recipient source for your Web Channel campaign. You want to display the campaign for two weeks. When is the segment refreshed? Note: There are 2 correct answers to this question.
- A. Every 6 hours
- B. As soon as the Web campaign is launched
- C. Hourly
- D. On a daily basis
Answer: A,B
NEW QUESTION 29
You are an account owner. You are asked to add a new administrator with access to Smart Insight.
Which user role do you select?
- A. BI administrator
- B. Account owner
- C. Operator
- D. Administrator
Answer: A
NEW QUESTION 30
Sarah left a product in her cart on your website. You'd like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?
- A. Wishlist event
- B. Mobile event
- C. Product catalog update
- D. Web Extend event
Answer: D
NEW QUESTION 31
For which platforms does SAP Emarsys Customer Engagement provide a standard connector? Note:
There are 2 correct answers to this question.
- A. BigCommerce
- B. Magento
- C. WooCommerce
- D. Shopify
Answer: B,D
NEW QUESTION 32
You want to provide an omnichannel experience to your customers by extending your webshop personalization experience to another channel. In this context, what is the recommended practice for identifying contacts?
- A. Use the same identifier across all channels.
- B. Use full name and email address as the unique identifier.
- C. Enable SAP Emarsys Customer Engagement AI to automatically identify unique contacts.
- D. Use different identifiers so you can better identify which contacts are coming from the new channel and your website pages.
Answer: A
NEW QUESTION 33
You want to exclude domains and email addresses that should not be contacted via email at all. Which option do you need from this list?
- A. Reply management
- B. Frequency cap
- C. Internal blocklist
- D. Bounce management
Answer: C
NEW QUESTION 34
What can you configure in the Email Widget Editor shown below? Note: There are 2 correct answers to this question.
- A. The layout and currency format of the product recommendation
- B. The outer HTML elements of recommended items
- C. The template language
- D. The content of product catalog fields in Email Recommendations
Answer: B,D
NEW QUESTION 35
You are about to create your monthly email report and you want to see revenue results of two different campaigns next to each other. Where can you create this report?
- A. Analytics > Trends > Revenue
- B. Analytics > Trends > Trend Reporting
- C. Analytics > Trends > Revenue Analytics
- D. Analytics > Trends > Comparison
Answer: D
NEW QUESTION 36
You want to connect your own hosted databases to SAP Emarsys Customer Engagement using Relational Data Service (RDS). Which of the following connection types require a certificate authority (CA)? Note:
There are 3 correct answers to this question.
- A. PostgreSQL
- B. Amazon Redshift
- C. Snowflake
- D. MySQL
- E. Google BigQuery
Answer: A,D,E
NEW QUESTION 37
What is one purpose of the link title attribute when adding URLs in the block-based editor?
- A. It is a tooltip and appears when the recipient hovers over the link.
- B. It displays the link title in the reporting.
- C. It enables link tracking.
- D. It creates a call to action (CTA) with this text on it.
Answer: A
NEW QUESTION 38
How can a new API user be set up?
- A. An account owner can create an API user in Management > Predict Data Sources.
- B. An account owner can create an API user in Management > User Management.
- C. A system operator can use an API endpoint to generate a new user.
- D. An account owner can create an API user in Management > Security Settings.
Answer: D
NEW QUESTION 39
In January you will want to target contacts who signed up in store during the festive holidays, so you want to segment by the registration source and the registration date. What field types do you need to create? Note: There are 2 correct answers to this question.
- A. URL field
- B. Multi choice
- C. Date
- D. Single choice
Answer: C,D
NEW QUESTION 40
You are setting up a new API call to add a new contact that has opted in, and you want to ensure the system opt-in field is set correctly. What value must you use?
- A. "1" : "True"
- B. "1" : "1"
- C. "31" : "1"
- D. "31" : "True"
Answer: D
NEW QUESTION 41
You want to analyze your email response rates by domain level. Which reporting tab gives you a breakdown for the 10 most popular email providers?
- A. Customer Lifecycle
- B. Deliverability Reporting
- C. Trend Reporting
- D. Revenue Analytics
Answer: B
NEW QUESTION 42
How does the IP access control functionality work?
- A. Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. Users logging in from all other IP addresses must confirm their identity via two-step authentication.
- B. Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other IPs are fully restricted.
- C. Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other users will need to confirm their identity via user name, password, and two-step authentication.
- D. Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. All other IPs are fully restricted.
Answer: A
NEW QUESTION 43
What data collection commands does Web Extend support? Note: There are 3 correct answers to this question.
- A. Review
- B. Go
- C. SetPassword
- D. SetCustomerId
- E. Purchase
Answer: B,D,E
NEW QUESTION 44
Which statement correctly describes the data flow of web recommendations?
- A. Recommendations are requested from SAP Emarsys Customer Engagement servers and are then displayed on the client website.
- B. Recommendations are requested from the end user
- C. Recommendations are requested from the end user
- D. Recommendations are displayed on SAP Emarsys Customer Engagement servers using a PHP module.
Answer: B
NEW QUESTION 45
You want to update your contact database. Which of the following options are recommended when it comes to uniquely identifying contacts? Note: There are 3 correct answers to this question.
- A. Use email address.
- B. Use an external ID.
- C. Use first name and last name.
- D. Use date of birth.
- E. Use an SAP Emarsys Customer Engagement internal ID.
Answer: A,B,E
NEW QUESTION 46
Which file formats are supported for integrating flexible product data? Note: There are 2 correct answers to this question.
- A. Microsoft Excel file (XLS)
- B. Text (TXT)
- C. Extensible Markup Language (XML)
- D. Comma-separated values (CSV)
Answer: C,D
NEW QUESTION 47
In your test campaign, only 50% of push messages are delivered. The error message states "Invalid push token". What do you do?
- A. Add iOS and Android platform-specific values for your messages.
- B. Create a silent push message.
- C. Check the SDK version in your app.
- D. Check your segmentation criteria and only include push-enabled users.
Answer: D
NEW QUESTION 48
Why is the Sales Data API the preferred method for sending sales data to Smart Insight?
- A. It provides real-time validation of the file.
- B. It provides support for custom columns.
- C. The data is usable more quickly in the UI.
- D. The columns can be sent in any order.
Answer: C
NEW QUESTION 49
How does contact duplication work in SAP Emarsys Customer Engagement? Note: There are 2 correct answers to this question.
- A. Contacts with the same unique identifier are merged automatically on import.
- B. Contacts with identical first name and last name are merged automatically.
- C. It runs every time a new contact is about to be imported.
- D. It runs once a day, checking against the full database.
Answer: A,C
NEW QUESTION 50
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SAP C-C4H225-11 Exam Description:
The "SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation" certification exam verifies that the candidate has the fundamental and core knowledge required for the technology consultant profile. This certificate proves that the candidate has an overall understanding and can implement the knowledge practically in projects to contribute to the success of the planning and implementation phases in a mentored role. Previous project experience is not necessarily a prerequisite to pass this exam.
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