[2022] Valid SIAMF test answers & EXIN SIAMF exam pdf
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NEW QUESTION 22
What generally results from a lack of trust between the customer organization and the service integrator?
- A. reduction in the successful deployment of service patches and releases
- B. customer organization access to data may be reduced
- C. duplication of roles and activities and micro-management
- D. SIAM transition measures of success are not understood
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION 23
What is one of the activities of the Plan and Build Stage of the SIAM roadmap?
- A. design the detailed SIAM model
- B. produce the outline business case
- C. ongoing organizational change management
- D. transition to the approved SIAM model
Answer: A
NEW QUESTION 24
In which SIAM roadmap stage are roles and responsibilities allocated?
- A. Implement
- B. Discovery and Strategy
- C. Plan and Build
- D. Run and Improve
Answer: A
NEW QUESTION 25
The development of an integrated process model is a critical part in the success of a SIAM implementation.
What approach should a service provider take when developing their process model for the SIAM implementation?
- A. use the service integrator's processes
- B. adapt and augment their own processes
- C. use the customer organization's processes
- D. use existing processes
Answer: B
NEW QUESTION 26
What is an objective of the Discovery and Strategy stage of the SIAM roadmap?
- A. manage day to day service delivery
- B. establish a governance framework
- C. manage processes, teams, and tools
- D. appoint the service integrator and provider
Answer: B
NEW QUESTION 27
What driver is related to service satisfaction?
- A. a corporate governance requirement, for instance a new act
- B. prevention of duplication of resources and activities across multiple service providers
- C. the reduction of Shadow IT
- D. the pace with which changes are made to meet business requirements
Answer: D
NEW QUESTION 28
Which process ensures that service performance meets agreedrequirements?
- A. service level management
- B. project management
- C. incident management
- D. change management
Answer: A
NEW QUESTION 29
A service provider wants to deploy a change that will affect the end-to-end service.
Who is responsiblefor confirming that the change has been evaluated for risk?
- A. service owner
- B. change management forum
- C. service provider
- D. integrated change advisory board
Answer: D
NEW QUESTION 30
What can an organization use to address the challenge of measuring the success of SIAM?
- A. structural elements
- B. a process model
- C. a governance model
- D. a performance management and reporting framework
Answer: D
NEW QUESTION 31
During what stage of the SIAM roadmap should the customer organization first consider how it will balance the level of control it wants to have or delegate to the service integrator?
- A. Plan and Build
- B. Discovery and Strategy
- C. Run and Improve
- D. Implement
Answer: B
NEW QUESTION 32
The service desk for a particular SIAM ecosystem is provided by an internal service provider.
Who is responsible for managing the performance of the service desk against their service targets?
- A. internal service provider
- B. customer organization
- C. retained capabilities
- D. service integrator
Answer: D
NEW QUESTION 33
What is a mitigation for the risk of ineffective data segregation?
- A. regularly reviewing reports to confirm they are still fit for purpose
- B. documenting the expected benefits
- C. designing and implementing end-to-end security management
- D. implementing clear policies for data, tooling and processes
Answer: C
NEW QUESTION 34
Within SIAM, what does not support effective management of cross-functional teams?
- A. knowledge, data and information
- B. clear goals and objectives
- C. roles and responsibilities
- D. world class toolset
Answer: D
NEW QUESTION 35
In which stage of the SIAM roadmap should an organization start tocreate their business case for SIAM?
- A. Plan and Build
- B. Discovery and Strategy
- C. Run and Improve
- D. Implement
Answer: B
NEW QUESTION 36
Which process evaluates and negotiates proposals from prospective service providers?
- A. service level management
- B. supplier management
- C. contract management
- D. financial management
Answer: C
NEW QUESTION 37
What is an objective of the Discovery and Strategy stage of theSIAM roadmap?
- A. obtain full approval of the SIAM model
- B. put in place and in use the new SIAM model
- C. establish the SIAM transition project
- D. complete the design of the SIAM model
Answer: C
NEW QUESTION 38
An important DevOps concept is the incremental of new functionality, followed by user feedback before the next increment.
In a SIAM ecosystem, what should be put in place specifically to support this DevOps concept?
- A. removal of waste from the process
- B. automated test suites for the end-to-end service
- C. trust the service providers and empower them to deliver their services without interference
- D. integrated change advisory board
Answer: B
NEW QUESTION 39
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